Client Relations

Minol’s Client Relations Team brings decades of experience in property management, finance and utility management to your account.
As one of the leading utility billing providers worldwide, our global team produces more than 5.4 million bills each for year for 30,000 clients.
By partnering with Minol, you can be confident that you are our priority.

  • Dedicated Account Management Team
  • Dedicated Billing Analysts
  • Ongoing and On Demand Training and Retraining
  • Monthly Reporting

As part of our Minol 24 guarantee, our Client Relations team strives to provide on time, accurate billing that maximizes recovery for your properties. When issues do occur or a billing question needs an answer, you and your residents deserve a response. The Minol 24 Response Team guarantees you will receive a response from us within 24 hours. No exceptions.

We want to be more than just your utility management partner. Our goal is to help you maximize the value of your investment by continually identifying improvements and developing new opportunities that enhance your investment.

Client Relations Resources